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An organization’s true competitive advantage lies in the knowledge and skills
of its employees. Employee development should be entrusted to adult learning
experts and New Horizons has more than 20 years experience in this area.
New Horizons is dedicated to meeting the complex needs of today’s larger
organizations. We understand that it takes more than training events,
e-learning and a learning management system to build a learning strategy. We
help you to tie your learning needs to your organizational objectives. Whether
it’s building competitive advantages, entering a new line of business, or
buckling down for harder times, adapting to change requires learning. New
Horizons supports the achievement of your vision and the execution of your
strategies by helping to develop your core competencies.
Supporting Enterprise Clients properly requires a team of highly skilled and
experienced learning professionals. New Horizons has created the teams listed
below to support our valued clients. Each team is committed to helping you
achieve your training initiatives:
Account Management
Your New Horizons Account Executive and Account Management team serves as your
central point of contact with New Horizons and your key “generalist” learning
resource. Your Account Team is committed to making it easy for you to gain
access to whatever information or resources you require from our organization,
including easy access to our specialist teams, learning resources and support
services.
Our Account Executives and Account Management teams consist of seasoned
professionals with broad based experience who can bring our best practices and
other support teams to you through the front-end analysis phase, project
development phase, implementation phase, and rollout phases of your learning
initiatives.
Learning Consultants
New Horizons Learning Consultants typically have the deepest specialized
technical and training expertise within our organization. When our Account
Management team needs assistance to ensure we create a learning solution
tailored exactly to very specialized learning needs, they call in one of our
Learning Consultants. These Learning Consultants are specialists rather than
generalists. They have the deep, specialized technical expertise needed to
ensure we create customized learning plans tailored exactly to your current
skills and future needs in the specific technical areas applicable to your
organization.
Our Learning Consultants and Account Management teams spend the time up front
to understand your goals and current skills before we make training recommendations.
We understand the needs and learning preferences of every client are unique,
so we take the time to ensure we understand your business and technology goals,
and the gaps between your current skills and required skills. We also take the
time to discuss the many learning options available, and then, after getting
your input, create custom learning solutions carefully tailored to your needs.
Professional Services
Our Professional Services group plays a critical role in tailoring learning and
technology solutions to help your organization achieve its specific goals.
This team includes experienced learning consultants,
project managers, implementation specialists, systems engineers, and
instructional designers to create the solutions you need.
Customer Service
Our Customer Service team supports both your organization’s training
administrators and your employees in scheduling, registration, reporting and
billing. We are committed to ensuring that your company's entire experience
with New Horizons is positive.
New Horizons also offers account management services that fit how you do
business, including:
Uniform Pricing
New Horizons can provide training at a uniform price for all North American
locations with the added convenience of centralized account management.
Pricing for international locations may vary by country. We provide
your organization with competitive pricing without compromising quality.
Customized Reporting and Billing
New Horizons provides centralized monthly reporting that helps you track your
learning investments. A consolidated invoice ensures consistent, accurate
reporting of all North American training activities.
Centralized Registration
New Horizons offers a streamlined registration process using our Web
Registration System. This tool also provides you with the ability to specify
the specific training offerings that will be available to your employees.
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